We strive for a win-win in our approach to automotive service. Our philosophy is to research and diagnose automotive problems using the latest tools, technology and training, rather than just throwing parts at it until the symptom goes away. We feel that this ensures our customers the best long term results and helps us to comfortably stand behind the work we do.
As our customer you can expect for us to communicate with you. We want to know that we are meeting your expectations and invest regularly in tools to help us ensure that we are. When you bring your vehicle in for repair or maintenance you will be consulted multiple times to ensure that you are clear on what is recommended, the associated costs and the timeframe to complete. You should also plan on us checking on you a few days later to make sure that everything is as it should be.